About this data

Where the data comes from

All ratings and inspection information on this site comes directly from the Care Quality Commission (CQC), the independent regulator of health and social care in England. The data is published under the Open Government Licence.

We access the CQC's public API, which is updated daily — the same data that appears on the CQC's own website.

What CQC ratings mean

The CQC inspects every registered care home in England. Each inspection results in an overall rating and individual ratings across five quality areas:

Safe — Are people protected from abuse and avoidable harm?
Effective — Does the care, treatment and support achieve good outcomes?
Caring — Do staff involve and treat people with compassion, kindness, dignity and respect?
Responsive — Are services organised so they meet people's needs?
Well-led — Does the leadership, management and governance assure high-quality, person-centred care?

Each area is rated independently, so a care home rated “Good” overall may still have individual areas rated differently.

Important things to know

Ratings reflect a point in time. A care home may have improved or declined since its last inspection. Always check the inspection date.
This site is independent. We are not affiliated with, endorsed by, or connected to the CQC in any way.
Ratings are not the whole picture. They are an important starting point, but we strongly recommend visiting care homes in person, speaking with staff, and talking to families of current residents before making a decision.
Always verify directly. For the most up-to-date information, check the CQC website or contact the care home directly.

Coverage

This site covers care homes in England only. The CQC does not regulate care homes in Scotland, Wales or Northern Ireland — these are regulated by the Care Inspectorate, Care Inspectorate Wales, and the Regulation and Quality Improvement Authority respectively.

Contact

If you have questions or feedback about this site, please email hello@carehomeratings.co.uk.