Care Home Ratings
Residential care home

Highlands Borders Care Home

22 Salutary Mount, Heavitree, Exeter, EX1 2QE

Overall CQC rating

Good

Rating published 6 May 2020

Read full inspection report

Last inspected 27 November 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 18 Dec 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated April 2015

Local healthcare

Nearest A&E

Royal Devon & Exeter Hospital (Wonford)

53.6% of patients seen within 4 hours (Jan 2026)

0.3 mi

Nearest GP surgery

Isca Medical Practice

0.5 mi

16 within 2 mi

Nearest pharmacy

Allied Pharmacy

0.1 mi

14 within 2 mi

Nearest dentist

0.2 mi

17 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Devon (2025–26)

£1,110

per week, residential

£1,363

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

392

Most common: violent crime

Elderly population

22.7% of people in Devon are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Highlands Borders Care Home Limited

3

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds28
Local authorityDevon
RegionSouth West
Last inspected27 November 2020
Registered with CQC since4 November 2013
Registered managerKelly Stalker

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.