Care Home Ratings
Residential care home

Willow House

Hillside, South Brent, TQ10 9AY

Overall CQC rating

Good

Rating published 12 April 2019

Read full inspection report

Last inspected 27 January 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 8 Feb 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

6 rated inspections on record · First rated May 2015

Local healthcare

Nearest A&E

Torbay Hospital

52.2% of patients seen within 4 hours (Jan 2026)

12.6 mi

Nearest GP surgery

South Brent Health Centre

0.4 mi

1 within 2 mi

Nearest pharmacy

South Brent Pharmacy

0.3 mi

1 within 2 mi

Nearest dentist

0.3 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Devon (2025–26)

£1,110

per week, residential

£1,363

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

16

Most common: other theft

Elderly population

22.7% of people in Devon are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Thurlestone Court Limited

4

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds30
Local authorityDevon
RegionSouth West
Last inspected27 January 2022
Registered with CQC since1 November 2013
Registered managerJanice Ruth Federer

Services and specialisms

Caring for adults over 65 yrsDementiaMental health conditionsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.