Care Home Ratings
Residential care home

Park Hall

Ubberley Road, Bentilee, Stoke-on-trent, ST2 0QS

Overall CQC rating

Requires Improvement

Rating published 31 March 2023

Read full inspection report

Last inspected 1 February 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 31 Mar 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating declined from Good

3 rated inspections on record · First rated August 2016

Local healthcare

Nearest A&E

Royal Stoke University Hospital

43.2% of patients seen within 4 hours (Jan 2026)

3.9 mi

Nearest GP surgery

Moss Green Surgery

0.5 mi

6 within 2 mi

Nearest pharmacy

Boots

0.5 mi

6 within 2 mi

Nearest dentist

1.1 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Stoke-on-Trent (2025–26)

£712

per week, residential

£1,005

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

180

Most common: violent crime

Elderly population

14.9% of people in Stoke-on-Trent are aged 65 or over

63.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Anchor Hanover Group

195

locations

87%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds60
Local authorityStoke-on-Trent
RegionWest Midlands
Last inspected1 February 2023
Registered with CQC since6 May 2021
Registered managerRachael Louise Smith

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.