Care Home Ratings
Nursing home

Spring House

Spring House, Matford Road, Exeter, EX2 4PD

Overall CQC rating

Requires Improvement

Rating published 10 November 2022

Read full inspection report

Last inspected 16 August 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 10 Nov 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Local healthcare

Nearest A&E

Royal Devon & Exeter Hospital (Wonford)

53.6% of patients seen within 4 hours (Jan 2026)

0.5 mi

Nearest GP surgery

Barnfield Hill Surgery

0.4 mi

14 within 2 mi

Nearest pharmacy

St Leonard's Pharmacy

0.4 mi

14 within 2 mi

Nearest dentist

0.4 mi

16 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Devon (2025–26)

£1,110

per week, residential

£1,363

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

605

Most common: violent crime

Elderly population

22.7% of people in Devon are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Elysium Healthcare No. 4 Limited

16

locations

88%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityDevon
RegionSouth West
Last inspected16 August 2022
Registered with CQC since29 April 2021
Registered managerGary Chiswell

Services and specialisms

Caring for adults under 65 yrsLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.