Phoenix House
122 Bromyard Road, Worcester, WR2 5DJ
Overall CQC rating
Rating published 10 October 2019
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
3 rated inspections on record · First rated April 2016
Local healthcare
Nearest A&E
Hereford County Hospital
58.6% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
St Johns Medical Centre
0.7 mi
5 within 2 mi
Nearest pharmacy
Asda
1.2 mi
4 within 2 mi
Nearest dentist
0.3 mi
10 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Worcestershire (2025–26)
£911
per week, residential
£1,088
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
20.2% of people in Worcestershire are aged 65 or over
49.9
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
April Rai Limited
3
locations
0%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.