Care Home Ratings
Residential care home

Two Trees Caring Home

33 Milehouse Road, Milehouse, Plymouth, PL3 4AF

Overall CQC rating

Requires Improvement

Rating published 27 July 2023

Read full inspection report

Last inspected 17 May 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 27 Jul 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating declined from Good

4 rated inspections on record · First rated May 2016

Local healthcare

Nearest A&E

Derriford Hospital

36.2% of patients seen within 4 hours (Jan 2026)

3 mi

Nearest GP surgery

St Neots Surgery

0.2 mi

17 within 2 mi

Nearest pharmacy

Well Pharmacy

0.3 mi

27 within 2 mi

Nearest dentist

0 mi

17 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Plymouth (2025–26)

£979

per week, residential

£1,052

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

317

Most common: violent crime

Elderly population

16.4% of people in Plymouth are aged 65 or over

51

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds28
Local authorityPlymouth
RegionSouth West
Last inspected17 May 2023
Registered with CQC since6 January 2011
Registered managerCatherine Ann Robertson

Services and specialisms

Caring for adults under 65 yrsDementiaLearning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.