Care Home Ratings
Residential care home

Hillcrest

10 Great North Road, Welwyn, AL6 0PL

Overall CQC rating

Good

Rating published 21 February 2020

Read full inspection report

Last inspected 30 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated November 2015

Local healthcare

Nearest A&E

Queen Elizabeth II Hospital

3.9 mi

Nearest GP surgery

Bridge Cottage Surgery

0.8 mi

1 within 2 mi

Nearest pharmacy

0.8 mi

2 within 2 mi

Nearest dentist

0.8 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hertfordshire (2025–26)

£906

per week, residential

£1,036

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

19

Most common: burglary

Elderly population

14.8% of people in Hertfordshire are aged 65 or over

51.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds9
Local authorityHertfordshire
RegionEast
Last inspected30 January 2020
Registered with CQC since2 December 2013
Registered managerAnna Louise Hughes

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.