Care Home Ratings
Residential care home

Walton Heath Manor

Hurst Drive, Walton-on-the-Hill, KT20 7QT

Overall CQC rating

Outstanding

Rating published 4 July 2019

Read full inspection report

Last inspected 25 March 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

2 rated inspections on record · First rated October 2016

Local healthcare

Nearest A&E

Epsom General Hospital

63.1% of patients seen within 4 hours (Jan 2026)

3.6 mi

Nearest GP surgery

Heathcote Medical Centre

1.4 mi

2 within 2 mi

Nearest pharmacy

Walton Pharmacy

0.5 mi

3 within 2 mi

Nearest dentist

2.9 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Surrey (2025–26)

£952

per week, residential

£988

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

7

Most common: anti social behaviour

Elderly population

16.1% of people in Surrey are aged 65 or over

61.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds46
Local authoritySurrey
RegionSouth East
Last inspected25 March 2021
Registered with CQC since8 February 2011
Registered managerTeresa Wilson

Services and specialisms

Caring for adults over 65 yrs

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.