Care Home Ratings
Residential care home

Normanton Retirement Home

168 Ellesmere Road, Shrewsbury, SY1 2RJ

Overall CQC rating

Requires Improvement

Rating published 12 March 2020

Read full inspection report

Last inspected 17 February 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 12 Mar 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

3 rated inspections on record · First rated August 2015

Local healthcare

Nearest A&E

Royal Shrewsbury Hospital

43.2% of patients seen within 4 hours (Jan 2026)

2.1 mi

Nearest GP surgery

1.2 mi

6 within 2 mi

Nearest pharmacy

Well Pharmacy

0.4 mi

6 within 2 mi

Nearest dentist

0.3 mi

11 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Shropshire (2025–26)

£928

per week, residential

£1,166

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

216

Most common: violent crime

Elderly population

22.8% of people in Shropshire are aged 65 or over

48.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds29
Local authorityShropshire
RegionWest Midlands
Last inspected17 February 2020
Registered with CQC since21 December 2010
Registered managerSamantha Edwards

Services and specialisms

Caring for adults over 65 yrsDementiaMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.