Care Home Ratings
Nursing home

The Birches Nursing Home

239 Water Lane, Totton, Southampton, SO40 3GE

Overall CQC rating

Good

Rating published 26 February 2020

Read full inspection report

Last inspected 24 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 26 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated May 2015

Local healthcare

Nearest A&E

Southampton General Hospital

63.3% of patients seen within 4 hours (Jan 2026)

3.2 mi

Nearest GP surgery

Forest Gate Surgery

0.4 mi

3 within 2 mi

Nearest pharmacy

A R Pharmacy

0.4 mi

4 within 2 mi

Nearest dentist

0.4 mi

7 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hampshire (2025–26)

£1,245

per week, residential

£1,365

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

7

Most common: burglary

Elderly population

19.1% of people in Hampshire are aged 65 or over

50.8

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds24
Local authorityHampshire
RegionSouth East
Last inspected24 January 2020
Registered with CQC since14 February 2011
Registered managerLucy Vanessa Harrison

Services and specialisms

Caring for adults over 65 yrsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

The Birches Nursing Home, Southampton — CQC Rating: Good | Care Home Ratings