Care Home Ratings
Residential care home

Portelet Lodge Care Home

42 Westby Road, Boscombe, Bournemouth, BH5 1HD

Overall CQC rating

Good

Rating published 5 January 2018

Read full inspection report

Last inspected 19 September 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 4 Oct 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

2 rated inspections on record · First rated May 2016

Local healthcare

Nearest A&E

Royal Bournemouth Hospital

1.6 mi

Nearest GP surgery

Providence Surgery

0.4 mi

10 within 2 mi

Nearest pharmacy

Boots

0.1 mi

16 within 2 mi

Nearest dentist

0.2 mi

16 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Bournemouth, Christchurch and Poole (2025–26)

£1,220

per week, residential

£1,293

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

271

Most common: violent crime

Elderly population

18.3% of people in Bournemouth, Christchurch and Poole are aged 65 or over

55.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Portelet Care Limited

3

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds23
Local authorityBournemouth, Christchurch and Poole
RegionSouth West
Last inspected19 September 2023
Registered with CQC since27 January 2011
Registered managerJudite Isabel Ferreira Sousa Rodriguez

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.