Care Home Ratings
Residential care home

Sheraton Court

Warren Road, Hartlepool, TS24 9HA

Overall CQC rating

Good

Rating published 4 July 2023

Read full inspection report

Last inspected 1 June 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 4 Jul 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

The James Cook University Hospital

46.2% of patients seen within 4 hours (Jan 2026)

10.4 mi

Nearest GP surgery

0.3 mi

5 within 2 mi

Nearest pharmacy

Winterbottom

0.3 mi

12 within 2 mi

Nearest dentist

0.6 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hartlepool (2025–26)

£917

per week, residential

£900

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

291

Most common: violent crime

Elderly population

17.5% of people in Hartlepool are aged 65 or over

55

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

HC-One No.2 Limited

20

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds80
Local authorityHartlepool
RegionNorth East
Last inspected1 June 2023
Registered with CQC since1 October 2010
Registered managerHollie Kimbereley Rhodes

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.