Hartlands Residential Home
Whitehall Street, Shrewsbury, SY2 5AD
Overall CQC rating
Rating published 15 March 2019
Last inspected 9 March 2021
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 20 Mar 2021
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
2 rated inspections on record · First rated June 2016
Local healthcare
Nearest A&E
Royal Shrewsbury Hospital
43.2% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Belvidere Medical Practice
0.4 mi
9 within 2 mi
Nearest pharmacy
Asda
0.2 mi
9 within 2 mi
Nearest dentist
0.4 mi
11 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Shropshire (2025–26)
£928
per week, residential
£1,166
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
22.8% of people in Shropshire are aged 65 or over
48.3
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.