Care Home Ratings
Residential care home

Victoria House Residential Home

31 Station Road, Alford, LN13 9JB

Overall CQC rating

Requires Improvement

Rating published 29 December 2022

Read full inspection report

Last inspected 21 November 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 29 Dec 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

4 rated inspections on record · First rated April 2016

Local healthcare

Nearest A&E

Pilgrim Hospital

19.7 mi

Nearest GP surgery

Marisco Medical Practice

6.2 mi

Nearest pharmacy

0.5 mi

1 within 2 mi

Nearest dentist

0.6 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Lincolnshire (2025–26)

£783

per week, residential

£824

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

24

Most common: violent crime

Elderly population

21.1% of people in Lincolnshire are aged 65 or over

53

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds20
Local authorityLincolnshire
RegionEast Midlands
Last inspected21 November 2022
Registered with CQC since10 January 2011
Registered managerSusan Jane Whitlam

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.