Care Home Ratings
Residential care home

Idelo Limited - 5 Courtenay Avenue

5 Courtenay Avenue, Harrow, HA3 5JH

Overall CQC rating

Good

Rating published 11 September 2018

Read full inspection report

Last inspected 7 August 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 11 Sept 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

3 rated inspections on record · First rated December 2015

Local healthcare

Nearest A&E

Northwick Park Hospital

42.4% of patients seen within 4 hours (Jan 2026)

2.2 mi

Nearest GP surgery

Enderley Road Medical Centre

0.5 mi

10 within 2 mi

Nearest pharmacy

0.5 mi

16 within 2 mi

Nearest dentist

0.6 mi

19 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Harrow (2025–26)

£1,094

per week, residential

£1,230

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

283

Most common: violent crime

Elderly population

13.5% of people in Harrow are aged 65 or over

35.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds4
Local authorityHarrow
RegionLondon
Last inspected7 August 2018
Registered with CQC since11 January 2011
Registered managerDiane Morleen Elizabeth Eastman

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.