Care Home Ratings
Residential care homeSupported living

Otterhayes

Salston Ride, Salston, Ottery St. Mary, EX11 1RH

Overall CQC rating

Good

Rating published 10 August 2022

Read full inspection report

Last inspected 6 July 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 10 Aug 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

5 rated inspections on record · First rated November 2015

Local healthcare

Nearest A&E

Royal Devon & Exeter Hospital (Wonford)

53.6% of patients seen within 4 hours (Jan 2026)

9.6 mi

Nearest GP surgery

Beacon Medical Centre

3.5 mi

Nearest pharmacy

Well Pharmacy Ottery St Mary

0.7 mi

2 within 2 mi

Nearest dentist

2.9 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Devon (2025–26)

£1,110

per week, residential

£1,363

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

26

Most common: violent crime

Elderly population

22.7% of people in Devon are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Sense

87

locations

94%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityDevon
RegionSouth West
Last inspected6 July 2022
Registered with CQC since31 August 2021
Registered managerDarren James Sowden

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.