Care Home Ratings
Residential care home

The Oaks Residential Care Home

28 Hall Lane, Upminster, RM14 1AF

Overall CQC rating

Good

Rating published 29 March 2023

Read full inspection report

Last inspected 8 February 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 29 Mar 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated November 2015

Local healthcare

Nearest A&E

Queens Hospital

51% of patients seen within 4 hours (Jan 2026)

3.1 mi

Nearest GP surgery

Upminster Medical Centre

0.3 mi

5 within 2 mi

Nearest pharmacy

Panchem Pharmacy

0.4 mi

7 within 2 mi

Nearest dentist

0.3 mi

8 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Havering (2025–26)

£1,230

per week, residential

£1,338

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

74

Most common: violent crime

Elderly population

14.6% of people in Havering are aged 65 or over

42.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds26
Local authorityHavering
RegionLondon
Last inspected8 February 2023
Registered with CQC since21 January 2011
Registered managerJustina Ali

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.