Care Home Ratings
Residential care home

The Croft

94 Irby Road, Heswall, Wirral, CH61 6XG

Overall CQC rating

Good

Rating published 13 November 2019

Read full inspection report

Last inspected 28 January 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 10 Feb 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated March 2015

Local healthcare

Nearest A&E

Aintree University Hospital

42% of patients seen within 4 hours (Jan 2026)

11.3 mi

Nearest GP surgery

SDS Rejuvenate Medispa

0.8 mi

2 within 2 mi

Nearest pharmacy

Well Pharmacy

0.6 mi

6 within 2 mi

Nearest dentist

0.7 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Wirral (2025–26)

£793

per week, residential

£855

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

51

Most common: violent crime

Elderly population

19.6% of people in Wirral are aged 65 or over

53.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Allandale Care Group Limited

3

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds10
Local authorityWirral
RegionNorth West
Last inspected28 January 2021
Registered with CQC since23 November 2010
Registered managerJoanne Louise Evans

Services and specialisms

Caring for adults over 65 yrs

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.