Care Home Ratings
Residential care home

Lavender Lodge

390 Hatfield Road, St Albans, AL4 0DU

Overall CQC rating

Good

Rating published 1 November 2018

Read full inspection report

Last inspected 4 October 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 1 Nov 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

3 rated inspections on record · First rated February 2015

Local healthcare

Nearest A&E

Queen Elizabeth II Hospital

5.2 mi

Nearest GP surgery

Highfield Surgery

0.5 mi

7 within 2 mi

Nearest pharmacy

Morrisons Pharmacy

0.5 mi

11 within 2 mi

Nearest dentist

0.9 mi

8 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hertfordshire (2025–26)

£906

per week, residential

£1,036

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

143

Most common: violent crime

Elderly population

14.8% of people in Hertfordshire are aged 65 or over

51.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Psycare Limited

6

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds9
Local authorityHertfordshire
RegionEast
Last inspected4 October 2018
Registered with CQC since18 January 2011
Registered managerNatalie Rebecca Galvani

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.