Care Home Ratings
Residential care home

Natalie House

14 Eachway Lane, Rednal, Birmingham, B45 9LG

Overall CQC rating

Good

Rating published 6 February 2020

Read full inspection report

Last inspected 16 March 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 22 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

6 rated inspections on record · First rated November 2015

Local healthcare

Nearest A&E

Midland Metropolitan University Hospital

77.6% of patients seen within 4 hours (Jan 2026)

7.5 mi

Nearest GP surgery

Longbridge Health & Community Centre

0.6 mi

6 within 2 mi

Nearest pharmacy

Rubery Late Night Pharmacy

0.5 mi

8 within 2 mi

Nearest dentist

0.4 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Birmingham (2025–26)

£874

per week, residential

£889

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

177

Most common: violent crime

Elderly population

11.2% of people in Birmingham are aged 65 or over

52.8

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Alphonsus Services Limited

7

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds5
Local authorityBirmingham
RegionWest Midlands
Last inspected16 March 2021
Registered with CQC since19 November 2010
Registered managerPaula Elaine Colhoun

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.