Care Home Ratings
Nursing homeResidential care home

Friends of the Elderly Malvern

148 Graham Road, Malvern, WR14 2HY

Overall CQC rating

Good

Rating published 18 May 2023

Read full inspection report

Last inspected 1 March 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 18 May 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

3 rated inspections on record · First rated March 2016

Local healthcare

Nearest A&E

Hereford County Hospital

58.6% of patients seen within 4 hours (Jan 2026)

16.7 mi

Nearest GP surgery

Prospect View

0.8 mi

2 within 2 mi

Nearest pharmacy

Lygon Pharmacy

0.2 mi

8 within 2 mi

Nearest dentist

0.4 mi

6 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Worcestershire (2025–26)

£911

per week, residential

£1,088

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

126

Most common: violent crime

Elderly population

20.2% of people in Worcestershire are aged 65 or over

49.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Friends of the Elderly

23

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds97
Local authorityWorcestershire
RegionWest Midlands
Last inspected1 March 2023
Registered with CQC since7 January 2011
Registered managerJoanne Louise Bennett

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.