Care Home Ratings
Residential care home

Milton House

58 Avenue Road, Westcliff On Sea, SS0 7PJ

Overall CQC rating

Good

Rating published 20 November 2020

Read full inspection report

Last inspected 6 October 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 20 Nov 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated August 2016

Local healthcare

Nearest A&E

Southend University Hospital

56.5% of patients seen within 4 hours (Jan 2026)

1.2 mi

Nearest GP surgery

North Road Primary Care Centre

0.4 mi

4 within 2 mi

Nearest pharmacy

Kanutin Pharmacy

0.3 mi

13 within 2 mi

Nearest dentist

0.3 mi

8 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Southend-on-Sea (2025–26)

£958

per week, residential

£1,003

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

275

Most common: violent crime

Elderly population

16.5% of people in Southend-on-Sea are aged 65 or over

58.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Strathmore Care

4

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds28
Local authoritySouthend-on-Sea
RegionEast
Last inspected6 October 2020
Registered with CQC since20 January 2011
Registered managerRheden Flores Opano

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Milton House, Westcliff On Sea — CQC Rating: Good | Care Home Ratings