Care Home Ratings
Residential care home

Underhill House Residential Home

12 Underhill Road, Stoke, Plymouth, PL3 4BP

Overall CQC rating

Good

Rating published 14 February 2020

Read full inspection report

Last inspected 23 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 14 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated June 2016

Local healthcare

Nearest A&E

Derriford Hospital

36.2% of patients seen within 4 hours (Jan 2026)

3.4 mi

Nearest GP surgery

Stoke surgery

0.1 mi

15 within 2 mi

Nearest pharmacy

Well Pharmacy

0.2 mi

22 within 2 mi

Nearest dentist

0.5 mi

17 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Plymouth (2025–26)

£979

per week, residential

£1,052

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

317

Most common: violent crime

Elderly population

16.4% of people in Plymouth are aged 65 or over

51

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds28
Local authorityPlymouth
RegionSouth West
Last inspected23 January 2020
Registered with CQC since22 December 2010
Registered managerLinda Turner

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.