Care Home Ratings
Residential care home

Safeharbour (260 Hagley Road)

260 Hagley Road, Pedmore, Stourbridge, DY9 0RW

Overall CQC rating

Good

Rating published 21 February 2020

Read full inspection report

Last inspected 24 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

5 rated inspections on record · First rated January 2016

Local healthcare

Nearest A&E

Russells Hall Hospital

61.9% of patients seen within 4 hours (Jan 2026)

4.4 mi

Nearest GP surgery

Pedmore Medical Practice

1.3 mi

4 within 2 mi

Nearest pharmacy

Swinford Pharmacy

0.6 mi

8 within 2 mi

Nearest dentist

0.6 mi

10 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Dudley (2025–26)

£725

per week, residential

£984

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

6

Most common: vehicle crime

Elderly population

17.4% of people in Dudley are aged 65 or over

41.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Safeharbour West Midlands Limited

3

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityDudley
RegionWest Midlands
Last inspected24 January 2020
Registered with CQC since20 January 2011
Registered managerSamantha Dionne Thornton

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.