Care Home Ratings
Residential care homeSupported living

Mayo House

11 Lodge Road, Yate, Bristol, BS37 7LE

Overall CQC rating

Outstanding

Rating published 21 February 2019

Read full inspection report

Last inspected 20 December 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Feb 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated January 2017

Local healthcare

Nearest A&E

Southmead Hospital

60.3% of patients seen within 4 hours (Jan 2026)

7.6 mi

Nearest GP surgery

Wellington Road Family Practice

0.8 mi

5 within 2 mi

Nearest pharmacy

Yate Family Pharmacy

1.1 mi

4 within 2 mi

Nearest dentist

1.2 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by South Gloucestershire (2025–26)

£1,326

per week, residential

£1,329

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

55

Most common: violent crime

Elderly population

15.9% of people in South Gloucestershire are aged 65 or over

50.2

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Milestones Trust

67

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds7
Local authoritySouth Gloucestershire
RegionSouth West
Last inspected20 December 2018
Registered with CQC since11 November 2010
Registered managerCherie May Corbin Smith

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.