Care Home Ratings
Residential care home

Belmont View

Hailey Cottage, Hailey Lane, Hailey, Hertford, SG13 7NY

Overall CQC rating

Outstanding

Rating published 9 May 2019

Read full inspection report

Last inspected 28 February 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 9 May 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

4 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Princess Alexandra Hospital

74.9% of patients seen within 4 hours (Jan 2026)

4.5 mi

Nearest GP surgery

Hailey View Surgery

0.3 mi

3 within 2 mi

Nearest pharmacy

Ware Cross Pharmacy

0.3 mi

6 within 2 mi

Nearest dentist

1 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hertfordshire (2025–26)

£906

per week, residential

£1,036

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

73

Most common: violent crime

Elderly population

14.8% of people in Hertfordshire are aged 65 or over

51.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Quantum Care Limited

38

locations

94%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds85
Local authorityHertfordshire
RegionEast
Last inspected28 February 2019
Registered with CQC since6 January 2011
Registered managerSharon Howe

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.