Care Home Ratings
Residential care home

13 Manor Crescent

13 Manor Crescent, Byfleet, KT14 7EN

Overall CQC rating

Good

Rating published 14 December 2022

Read full inspection report

Last inspected 23 November 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 14 Dec 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

5 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

St Peter's Hospital A&E

3.8 mi

Nearest GP surgery

Derma Solution

1.5 mi

1 within 2 mi

Nearest pharmacy

Pearl Chemist

0.3 mi

4 within 2 mi

Nearest dentist

0.2 mi

7 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Surrey (2025–26)

£952

per week, residential

£988

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

79

Most common: violent crime

Elderly population

16.1% of people in Surrey are aged 65 or over

61.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Glenholme Specialist Healthcare (Southern Region) Ltd

5

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds4
Local authoritySurrey
RegionSouth East
Last inspected23 November 2022
Registered with CQC since18 January 2011
Registered managerLovemore Nobert Ndlovu

Services and specialisms

Learning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.