Care Home Ratings
Residential care home

Heartland Manor

The Rise, Brockenhurst, SO42 7SJ

Overall CQC rating

Good

Rating published 16 June 2022

Read full inspection report

Last inspected 18 May 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 16 Jun 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

4 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

Hythe Hospital

8.1 mi

Nearest GP surgery

Brockenhurst Surgery

0.2 mi

1 within 2 mi

Nearest pharmacy

Day Lewis Pharmacy

0.1 mi

1 within 2 mi

Nearest dentist

0.1 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hampshire (2025–26)

£1,245

per week, residential

£1,365

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

12

Most common: violent crime

Elderly population

19.1% of people in Hampshire are aged 65 or over

50.8

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

The Wilverley Association

2

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds46
Local authorityHampshire
RegionSouth East
Last inspected18 May 2022
Registered with CQC since24 January 2011
Registered managerMark David Langford

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.