Care Home Ratings
Residential care home

SENSE Holmlea

53a Shipdham Road, Toftwood, Dereham, NR19 1JL

Overall CQC rating

Good

Rating published 10 July 2019

Read full inspection report

Last inspected 25 March 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 10 Jul 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated September 2016

Local healthcare

Nearest A&E

Norfolk and Norwich University Hospital

12.1 mi

Nearest GP surgery

Toftwood Medical Centre

0 mi

2 within 2 mi

Nearest pharmacy

Wellbeing Pharmacy

0 mi

5 within 2 mi

Nearest dentist

0.9 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

110

Most common: violent crime

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Sense

87

locations

94%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityNorfolk
RegionEast
Last inspected25 March 2019
Registered with CQC since29 November 2010
Registered managerTommy Lee Copsey

Services and specialisms

Learning disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.