Care Home Ratings
Residential care home

SENSE - 20-32 Horton Street

20-32 Horton Street, West Bromwich, B70 7SG

Overall CQC rating

Good

Rating published 31 January 2019

Read full inspection report

Last inspected 9 January 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 31 Jan 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

3 rated inspections on record · First rated March 2016

Local healthcare

Nearest A&E

Midland Metropolitan University Hospital

77.6% of patients seen within 4 hours (Jan 2026)

2.5 mi

Nearest GP surgery

Cambridge Street Surgery

0.2 mi

25 within 2 mi

Nearest pharmacy

West Bromwich Pharmacy

0.3 mi

26 within 2 mi

Nearest dentist

0.5 mi

13 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Sandwell (2025–26)

£892

per week, residential

£968

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

188

Most common: violent crime

Elderly population

12.6% of people in Sandwell are aged 65 or over

49.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Sense

87

locations

94%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authoritySandwell
RegionWest Midlands
Last inspected9 January 2019
Registered with CQC since29 November 2010
Registered managerErrol Anthony Cumberbatch

Services and specialisms

Learning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.