Care Home Ratings
Residential care homeHomecare agenciesSupported living

Wensum Way

31 Wensum Way, Fakenham, NR21 8NZ

Overall CQC rating

Requires Improvement

Rating published 27 January 2022

Read full inspection report

Last inspected 8 December 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 27 Jan 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

3 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Norfolk and Norwich University Hospital

20.9 mi

Nearest GP surgery

The Fakenham Medical Practice

0.7 mi

1 within 2 mi

Nearest pharmacy

Well Pharmacy

0.4 mi

3 within 2 mi

Nearest dentist

0.4 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

42

Most common: violent crime

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

FitzRoy Support

73

locations

80%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authorityNorfolk
RegionEast
Last inspected8 December 2021
Registered with CQC since10 January 2011
Registered managerTrevor Patrick Holden

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Wensum Way, Fakenham — CQC Rating: Requires improvement | Care Home Ratings