HF Trust - Thetford Road
Thetford Road, New Malden, London, KT3 5DN
Overall CQC rating
Rating published 17 August 2023
Last inspected 14 June 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 17 Aug 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
3 rated inspections on record · First rated September 2016
Local healthcare
Nearest A&E
Kingston Hospital
41.1% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Holmwood Corner Surgery
0.1 mi
12 within 2 mi
Nearest pharmacy
Fountain Pharmacy
0.1 mi
20 within 2 mi
Nearest dentist
0.4 mi
30 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Kingston upon Thames (2025–26)
£1,157
per week, residential
£1,123
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
12.9% of people in Kingston upon Thames are aged 65 or over
53.7
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
HF Trust Limited
111
locations
84%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.