Care Home Ratings
Nursing home

Mill Lane Nursing and Residential Home

79 Garrison Road, Felixstowe, IP11 7RW

Overall CQC rating

Good

Rating published 5 July 2023

Read full inspection report

Last inspected 15 June 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 5 Jul 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

4 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Ipswich Hospital

9 mi

Nearest GP surgery

Howard House Surgery

0.3 mi

3 within 2 mi

Nearest pharmacy

Boots

0.4 mi

5 within 2 mi

Nearest dentist

3.8 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Suffolk (2025–26)

£1,064

per week, residential

£1,051

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

104

Most common: violent crime

Elderly population

8.6% of people in Suffolk are aged 65 or over

106.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Healthcare Homes Group Limited

29

locations

88%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds30
Local authoritySuffolk
RegionEast
Last inspected15 June 2023
Registered with CQC since23 December 2010
Registered managerJane Elizabeth Galloway

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Mill Lane Nursing and Residential Home, Felixstowe — CQC Rating: Good | Care Home Ratings