Care Home Ratings
Residential care home

Tinkers Hatch

New Pond Hill Cross In hand, Heathfield, TN21 0LX

Overall CQC rating

Requires Improvement

Rating published 3 August 2022

Read full inspection report

Last inspected 13 June 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 3 Aug 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating unchanged since last inspection

5 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Tunbridge Wells Nuffield Hospital

11.5 mi

Nearest GP surgery

The Firs Surgery

0.3 mi

2 within 2 mi

Nearest pharmacy

Procter Heath Care

0.7 mi

2 within 2 mi

Nearest dentist

1 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by East Sussex (2025–26)

£929

per week, residential

£994

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

29

Most common: anti social behaviour

Elderly population

22.7% of people in East Sussex are aged 65 or over

62.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds32
Local authorityEast Sussex
RegionSouth East
Last inspected13 June 2022
Registered with CQC since19 January 2011
Registered managerDean Stuart Webber

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.