Care Home Ratings
Residential care home

OSJCT Watersmead

White Horse Way, Westbury, BA13 3AH

Overall CQC rating

Good

Rating published 16 January 2020

Read full inspection report

Last inspected 4 December 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 16 Jan 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated May 2015

Local healthcare

Nearest A&E

Royal United Hospital

54.2% of patients seen within 4 hours (Jan 2026)

12.6 mi

Nearest GP surgery

Eastleigh Surgery

0.2 mi

2 within 2 mi

Nearest pharmacy

Boots

0.2 mi

2 within 2 mi

Nearest dentist

0.2 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Wiltshire (2025–26)

£1,051

per week, residential

£1,030

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

77

Most common: violent crime

Elderly population

19.7% of people in Wiltshire are aged 65 or over

47.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

The Orders Of St. John Care Trust

105

locations

93%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds50
Local authorityWiltshire
RegionSouth West
Last inspected4 December 2019
Registered with CQC since16 November 2010
Registered managerAlison Elizabeth Stenning

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.