Care Home Ratings
Residential care home

Ballards Ash

Brinkworth Road, Wotton Bassett, SN4 8DS

Overall CQC rating

Requires Improvement

Rating published 2 April 2021

Read full inspection report

Last inspected 11 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 2 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

4 rated inspections on record · First rated December 2016

Local healthcare

Nearest A&E

Great Western Hospital

44% of patients seen within 4 hours (Jan 2026)

7.8 mi

Nearest GP surgery

1 mi

3 within 2 mi

Nearest pharmacy

Cohens Chemist

1 mi

3 within 2 mi

Nearest dentist

1.1 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Wiltshire (2025–26)

£1,051

per week, residential

£1,030

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

67

Most common: violent crime

Elderly population

19.7% of people in Wiltshire are aged 65 or over

47.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Community Homes of Intensive Care and Education Limited

74

locations

91%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds10
Local authorityWiltshire
RegionSouth West
Last inspected11 February 2021
Registered with CQC since8 December 2010
Registered managerHelen Smith

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.