Care Home Ratings
Residential care home

Heronsmede

88-90 Straight Road, Old Windsor, SL4 2RX

Overall CQC rating

Outstanding

Rating published 6 November 2018

Read full inspection report

Last inspected 18 September 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 6 Nov 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Outstanding

Rating improved from Good

2 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

Wexham Park Hospital

59.6% of patients seen within 4 hours (Jan 2026)

5.1 mi

Nearest GP surgery

Clarence Medical Centre

2.2 mi

Nearest pharmacy

Friary Pharmacy

0.1 mi

5 within 2 mi

Nearest dentist

0.1 mi

5 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Windsor and Maidenhead (2025–26)

£1,184

per week, residential

£1,359

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

190

Most common: violent crime

Elderly population

15.9% of people in Windsor and Maidenhead are aged 65 or over

57.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Community Homes of Intensive Care and Education Limited

74

locations

91%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authorityWindsor and Maidenhead
RegionSouth East
Last inspected18 September 2018
Registered with CQC since8 December 2010
Registered managerMildred Netsayi Chawanda

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.