Care Home Ratings
Residential care home

Elm Tree House

32 Crow Lane West, Newton Le Willows, WA12 9YG

Overall CQC rating

Good

Rating published 19 January 2019

Read full inspection report

Last inspected 1 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 6 Mar 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated May 2015

Local healthcare

Nearest A&E

Warrington Hospital

48.2% of patients seen within 4 hours (Jan 2026)

4.6 mi

Nearest GP surgery

Vista Road Surgery

0.2 mi

5 within 2 mi

Nearest pharmacy

Lloyds Pharmacy

0.3 mi

3 within 2 mi

Nearest dentist

0.2 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by St. Helens (2025–26)

£800

per week, residential

£883

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

124

Most common: violent crime

Elderly population

18% of people in St. Helens are aged 65 or over

41.6

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds20
Local authoritySt. Helens
RegionNorth West
Last inspected1 February 2021
Registered with CQC since14 December 2010
Registered managerVivien Gail Jones

Services and specialisms

Caring for adults over 65 yrsDementiaMental health conditionsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.