Care Home Ratings
Nursing home

Waterhall Care Home

Fern Grove, Lakes Estate, Bletchley, Milton Keynes, MK2 3QH

Overall CQC rating

Outstanding

Rating published 16 November 2019

Read full inspection report

Last inspected 9 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 24 Feb 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated December 2014

Local healthcare

Nearest A&E

Milton Keynes University Hospital

50.4% of patients seen within 4 hours (Jan 2026)

3.2 mi

Nearest GP surgery

Water Eaton Health Centre

0 mi

4 within 2 mi

Nearest pharmacy

Queensway Pharmacy

1.1 mi

7 within 2 mi

Nearest dentist

1.1 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Milton Keynes (2025–26)

£936

per week, residential

£1,031

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

89

Most common: violent crime

Elderly population

12.6% of people in Milton Keynes are aged 65 or over

43.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds57
Local authorityMilton Keynes
RegionSouth East
Last inspected9 February 2021
Registered with CQC since27 January 2011
Registered managerTendai Mangoro

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.