United Response - 131 Kneller Road
131 Kneller Road, Whitton, TW2 7DY
Overall CQC rating
Rating published 14 September 2022
Last inspected 13 July 2022
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 14 Sept 2022
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
3 rated inspections on record · First rated July 2015
Local healthcare
Nearest A&E
Ealing Hospital
Nearest GP surgery
Maswell Park Health Centre
0.4 mi
19 within 2 mi
Nearest pharmacy
Minal Pharmacy
0.2 mi
24 within 2 mi
Nearest dentist
0.2 mi
26 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Richmond upon Thames (2025–26)
£1,354
per week, residential
£1,305
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
14.7% of people in Richmond upon Thames are aged 65 or over
31
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
United Response
144
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.