Care Home Ratings
Residential care home

Flexible Support Options Limited (Thorntree Way)

13-15 Thorntree Way, Blyth, NE24 4LS

Overall CQC rating

Good

Rating published 12 December 2019

Read full inspection report

Last inspected 19 January 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 9 Apr 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

Northumbria Specialist Emergency Care Hospital

3.6 mi

Nearest GP surgery

Marine Medical Group

1.3 mi

4 within 2 mi

Nearest pharmacy

Asda Pharmacy

0.2 mi

9 within 2 mi

Nearest dentist

0.6 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Northumberland (2025–26)

£882

per week, residential

£883

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

88

Most common: violent crime

Elderly population

23.4% of people in Northumberland are aged 65 or over

44

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Flexible Support Options Limited

8

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds10
Local authorityNorthumberland
RegionNorth East
Last inspected19 January 2022
Registered with CQC since15 May 2014
Registered managerPauline Arkle

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.