Care Home Ratings
Residential care home

Norwood - 60 Carlton Avenue

60 Carlton Avenue, Kenton, HA3 8AY

Overall CQC rating

Outstanding

Rating published 13 October 2023

Read full inspection report

Last inspected 1 September 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 13 Oct 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

3 rated inspections on record · First rated January 2016

Local healthcare

Nearest A&E

Northwick Park Hospital

42.4% of patients seen within 4 hours (Jan 2026)

0.6 mi

Nearest GP surgery

Kenton Bridge Medical Centre

0.1 mi

12 within 2 mi

Nearest pharmacy

Chana Chemist

0.1 mi

29 within 2 mi

Nearest dentist

0.1 mi

25 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Harrow (2025–26)

£1,094

per week, residential

£1,230

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

283

Most common: violent crime

Elderly population

13.5% of people in Harrow are aged 65 or over

35.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Norwood

28

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authorityHarrow
RegionLondon
Last inspected1 September 2023
Registered with CQC since20 December 2010
Registered managerEugene Atienza Valdez

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.