Care Home Ratings
Residential care home

Outlook Care - Neave Crescent

74 Neave Crescent, Harold Hill, Romford, RM3 8HN

Overall CQC rating

Good

Rating published 24 February 2018

Read full inspection report

Last inspected 29 January 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 24 Feb 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated December 2015

Local healthcare

Nearest A&E

Queens Hospital

51% of patients seen within 4 hours (Jan 2026)

2.4 mi

Nearest GP surgery

Abbamoor Surgery

0.8 mi

7 within 2 mi

Nearest pharmacy

Crescent Pharmacy

0.2 mi

8 within 2 mi

Nearest dentist

0.8 mi

7 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Havering (2025–26)

£1,230

per week, residential

£1,338

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

344

Most common: violent crime

Elderly population

14.6% of people in Havering are aged 65 or over

42.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Outlook Care

34

locations

75%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds10
Local authorityHavering
RegionLondon
Last inspected29 January 2018
Registered with CQC since3 March 2011
Registered managerAbi Fakoya

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.