Care Home Ratings
Residential care home

Whiston House

Whiston Avenue, Bethersden, Ashford, TN26 3LA

Overall CQC rating

Good

Rating published 13 November 2019

Read full inspection report

Last inspected 27 September 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 13 Nov 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated January 2017

Local healthcare

Nearest A&E

William Harvey Hospital

7.3 mi

Nearest GP surgery

Woodchurch Surgery

3.9 mi

Nearest pharmacy

Allied Pharmacies

4 mi

Nearest dentist

4 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Kent (2025–26)

£1,187

per week, residential

£1,378

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

4

Most common: violent crime

Elderly population

17.7% of people in Kent are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Caretech Community Services (No.2) Limited

30

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds15
Local authorityKent
RegionSouth East
Last inspected27 September 2019
Registered with CQC since25 November 2010
Registered managerNeil Parker

Services and specialisms

Learning disabilitiesMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Whiston House, Ashford — CQC Rating: Good | Care Home Ratings