Care Home Ratings
Residential care home

Millbeck

High Street, Norton, Stockton On Tees, TS20 1DQ

Overall CQC rating

Good

Rating published 13 December 2018

Read full inspection report

Last inspected 22 March 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 20 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

The James Cook University Hospital

46.2% of patients seen within 4 hours (Jan 2026)

4.7 mi

Nearest GP surgery

Queensway Medical Centre

1.4 mi

7 within 2 mi

Nearest pharmacy

Boots

0.1 mi

14 within 2 mi

Nearest dentist

1.4 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Stockton-on-Tees (2025–26)

£866

per week, residential

£915

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

192

Most common: violent crime

Elderly population

17.2% of people in Stockton-on-Tees are aged 65 or over

54.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Anchor Hanover Group

195

locations

87%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds30
Local authorityStockton-on-Tees
RegionNorth East
Last inspected22 March 2021
Registered with CQC since25 November 2010
Registered managerDebra Dowd

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.