Norton House
10 Arneway Street, London, SW1P 2BG
Overall CQC rating
Rating published 17 October 2019
Last inspected 17 March 2021
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 11 May 2021
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
3 rated inspections on record · First rated February 2015
Local healthcare
Nearest A&E
Evelina London Children's Hospital
62.7% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Westminster Physiotherapy Centre
0.6 mi
80 within 2 mi
Nearest pharmacy
Star Pharmacy
0.1 mi
108 within 2 mi
Nearest dentist
0.1 mi
114 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Westminster (2025–26)
£1,064
per week, residential
£984
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: theft from the person
Elderly population
11% of people in Westminster are aged 65 or over
16.2
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Anchor Hanover Group
195
locations
87%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.