Craghall Residential Home
Craghall Care Home, Matthew Bank, Jesmond, Newcastle Upon Tyne, NE2 3RE
Overall CQC rating
Rating published 12 August 2021
Last inspected 13 July 2021
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 12 Aug 2021
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
3 rated inspections on record · First rated September 2016
Local healthcare
Nearest A&E
Royal Victoria Infirmary
57.3% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Grove Medical Group
0.6 mi
17 within 2 mi
Nearest pharmacy
Mills Pharmacy
0.3 mi
23 within 2 mi
Nearest dentist
0.6 mi
26 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Newcastle upon Tyne (2025–26)
£983
per week, residential
£983
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
12.7% of people in Newcastle upon Tyne are aged 65 or over
64.6
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Wellburn Care Homes Limited
14
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.