Care Home Ratings
Nursing home

Tenterden House Care Home

Lye Lane, Bricket Wood, St Albans, AL2 3TN

Overall CQC rating

Outstanding

Rating published 20 March 2018

Read full inspection report

Last inspected 25 August 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 9 Sept 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

3 rated inspections on record · First rated March 2015

Local healthcare

Nearest A&E

Watford General Hospital

65.4% of patients seen within 4 hours (Jan 2026)

4.9 mi

Nearest GP surgery

Midway Surgery

1.3 mi

1 within 2 mi

Nearest pharmacy

Bricket Wood Pharmacy

0.6 mi

5 within 2 mi

Nearest dentist

2 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hertfordshire (2025–26)

£906

per week, residential

£1,036

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

57

Most common: violent crime

Elderly population

14.8% of people in Hertfordshire are aged 65 or over

51.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Bupa Care Homes (BNH) Limited

44

locations

76%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds40
Local authorityHertfordshire
RegionEast
Last inspected25 August 2020
Registered with CQC since15 November 2010
Registered managerVijo Jafferson Martin

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.