Care Home Ratings
Nursing homeResidential care homeRehabilitation (illness/injury)

John Wills House

Westbury Fields, Westbury-on-Trym, Bristol, BS10 6TU

Overall CQC rating

Outstanding

Rating published 14 January 2020

Read full inspection report

Last inspected 24 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 11 Mar 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

3 rated inspections on record · First rated November 2014

Local healthcare

Nearest A&E

Southmead Hospital

60.3% of patients seen within 4 hours (Jan 2026)

1.1 mi

Nearest GP surgery

Greenway Community Practice

0.2 mi

10 within 2 mi

Nearest pharmacy

Greenway Pharmacy

0.2 mi

16 within 2 mi

Nearest dentist

0.5 mi

21 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Bristol, City of (2025–26)

£1,120

per week, residential

£1,106

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

332

Most common: violent crime

Elderly population

10.9% of people in Bristol, City of are aged 65 or over

49.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

The Council of St Monica Trust

10

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds80
Local authorityBristol, City of
RegionSouth West
Last inspected24 February 2021
Registered with CQC since18 February 2011
Registered managerWendy Alison Leaman

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.